0 of 1 Questions completed
You have already completed the exercise before. Hence you can not start it again.
Exercise is loading…
You must sign in or sign up to start the exercise.
You must first complete the following:
0 of 1 Questions answered correctly
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Thank you for completing the exercise, reward points have been added to your account. Click the view questions button below to see your results.
You can restart the exercise if you wish, or move on to the next section if you are ready.
What were the key conversation elements of resolving issues as discussed in this section?